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TOU Exception Request
TOU Exception Request
Bryan Nye avatar
Written by Bryan Nye
Updated over a year ago

Some retailer Websites specifically prohibit scraping.  It is important to honor these requirements and to operate solutions with the boundaries of the seller policy.  Product manufacturers may leverage their good relationship with the retailer and obtain a policy exception.  The exception, called a Terms of Use (TOU) Exception should be obtained in writing and configured in the MetaLocator dashboard under the Retailer section as shown below:

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