If you've encountered error code 426 while using MetaLocator, you might be wondering what it means and how to resolve it. This article will clarify the nature of this error, why it occurs, and provide guidance on how to address it.

Error code 426 is a notification that your searches have been blocked for a determined amount of time. The system has found your searches suspicious and therefore has blocked the IP.

MetaLocator uses heuristic algorithms to evaluate search patterns. When you perform a series of searches, the system assesses if the searches are likely legitimate or potentially automated harmful traffic. Specifically, error code 426 is triggered when there is a high frequency of sequential searches from the same IP address within a short timeframe.

In simpler terms, if you search for several postal codes in quick succession, it might raise a red flag as it could resemble automated behavior rather than legitimate user activity. For example, searching for 5 sequential postal codes quickly is more likely to be blocked than 5 unrelated searches spread out over time.

The primary purpose of this heuristic check is to prevent misuse of the MetaLocator system. Automated or suspicious searches can strain the system, potentially affecting performance and accessibility for all users. By implementing this block, MetaLocator aims to protect the integrity of its services and ensure the best analytics experience.

1. Wait for the Block Duration: The block is temporary and lasts for a specified duration to prevent further requests from the same IP address. Waiting for this period to pass should resolve the issue.

2. Adjust Your Search Patterns: To avoid triggering the heuristic check, try to space out your searches and avoid performing a high volume of sequential searches in quick succession.

3. Contact Support: If you frequently encounter this issue and believe it's affecting your use of MetaLocator, reach out to our support team. We can review your case and, if appropriate, adjust the sensitivity of the heuristic checks to better fit your customers needs.

We understand that the current heuristic settings might occasionally be too restrictive. If you find the blocks are too frequent, please let us know. Our support team can consider adjusting the heuristic thresholds to better accommodate your users search patterns while still maintaining system security.

For additional support or questions, visit our support page or contact us directly.

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