Troubleshooting and FAQ

Why is the country drop-down empty?

Empty list of countries, missing TLD values

Written by Michael Fatica
Updated over a week ago

Search geocoding overrides

When you would like to force a particular term to resolve to a different point, an override can help

Written by Michael Fatica
Updated over a week ago

Location pages do not load or produce a 500 server error

You may have modified your field parent child settings to create an invalid hierarchy.

Written by Michael Fatica
Updated over a week ago

Mapping Provider FAQ

This article discusses the changes to the Google Maps API licensing model and instructions on switching to Mapbox

Written by Michael Fatica
Updated over a week ago

Too many fields?

If you receive an error regarding too many fields, some resizing of your existing fields is in order

Written by Michael Fatica
Updated over a week ago

How can I delete my data and start over?

Sometimes a fresh start is the best way to proceed. This article shows you how.

Written by Michael Fatica
Updated over a week ago

What if I don't have any locations, can MetaLocator provide some?

Written by Bryan Nye
Updated over a week ago

Google Maps API "Oops something went wrong"

Written by Bryan Nye
Updated over a week ago

How can I search by a street address instead of a postal code?

Written by Bryan Nye
Updated over a week ago

My longer location entries run into the next result

Written by Bryan Nye
Updated over a week ago

What if the location provided by MetaLocator is not correct?

Geocoding may fail if address data is not provided consistently

Written by Bryan Nye
Updated over a week ago

MetaLocator caching explained

Not seeing your latest changes on your Website? Read on...

Written by Bryan Nye
Updated over a week ago

How secure is MetaLocator.com?

Written by Bryan Nye
Updated over a week ago

Data Sharing FAQ

Written by Bryan Nye
Updated over a week ago

Data Sharing Agreement

Written by Bryan Nye
Updated over a week ago

What are interfaces (a.k.a locators)?

Written by Bryan Nye
Updated over a week ago

Why is a particular location not appearing?

Written by Bryan Nye
Updated over a week ago

What can cause scrollbars around the Interface?

Written by Bryan Nye
Updated over a week ago

When importing data from a CSV file, special or International characters (e.g. è, é, ê...) are not visible or incorrect

Written by Bryan Nye
Updated over a week ago

Deleting data from a specific import

Written by Bryan Nye
Updated over a week ago

Error: cannot create Google Map Object...

Written by Bryan Nye
Updated over a week ago

How do I cancel my account?

Written by Bryan Nye
Updated over a week ago

Controlling the resulting IFRAME height

Written by Bryan Nye
Updated over a week ago

How is the TLD used?

Written by Bryan Nye
Updated over a week ago

Searching by city name alone

Written by Bryan Nye
Updated over a week ago

Can I charge for listings in my MetaLocator database?

Written by Bryan Nye
Updated over a week ago