Troubleshooting and FAQ

Michael Fatica avatar Bryan Nye avatar
25 articles in this collection
Written by Michael Fatica and Bryan Nye

Search geocoding overrides

When you would like to force a particular term to resolve to a different point, an override can help
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

Location pages do not load or produce a 500 server error

You may have modified your field parent child settings to create an invalid hierarchy.
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

Mapping Provider FAQ

This article discusses the changes to the Google Maps API licensing model and instructions on switching to Mapbox
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

Too many fields?

If you receive an error regarding too many fields, some resizing of your existing fields is in order
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

How can I delete my data and start over?

Sometimes a fresh start is the best way to proceed. This article shows you how.
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

What if I don't have any locations, can MetaLocator provide some?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Google Maps API "Oops something went wrong"

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How can I search by a street address instead of a postal code?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

My longer location entries run into the next result

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

What if the location provided by MetaLocator is not correct?

Geocoding may fail if address data is not provided consistently
Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

MetaLocator caching explained

Not seeing your latest changes on your Website? Read on...
Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How secure is MetaLocator.com?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Data Sharing FAQ

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Data Sharing Agreement

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

What are interfaces (a.k.a locators)?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Why is a particular location not appearing?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

What can cause scrollbars around the Interface?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

When importing data from a CSV file, special or International characters (e.g. è, é, ê...) are not visible or incorrect

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Deleting data from a specific import

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Error: cannot create Google Map Object...

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How do I cancel my account?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Controlling the resulting IFRAME height

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How is the TLD used?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Searching by city name alone

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Can I charge for listings in my MetaLocator database?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago