Troubleshooting and FAQ

Michael Fatica avatar Bryan Nye avatar Brenda Moe avatar
29 articles in this collection
Written by Michael Fatica, Bryan Nye, and Brenda Moe

Autocomplete shows "This page can't load Google Maps correctly"

When the API Key provided doesn't have access to the Google Places API, you may see this error
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

Strategies to avoid automated and manual content scraping

When competitors or bots gather your locator content, use these strategies to thwart their efforts
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

WCAG and Section 508 Compliance

MetaLocator provides the tools required to meet various accessibility standards
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

Why is the country drop-down empty?

Empty list of countries, missing TLD values
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

Country Value Missing or Changed

How to fix Country Dropdowns with Missing/Changed Values
Brenda Moe avatar
Written by Brenda Moe
Updated over a week ago

Why are there duplicate values in the state, city or country fields?

This troubleshooting article can help identify inconsistent data in your account
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

Search geocoding overrides

When you would like to force a particular term to resolve to a different point, an override can help
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

SEO Location pages do not load or produce a 500 server error

You may have modified your field parent child settings to create an invalid hierarchy.
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

How can I add images, links and video to locations?

Add YouTube videos, galleries and images to locations
Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Too many fields?

If you receive an error regarding too many fields, some resizing of your existing fields is in order
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

How can I delete my data and start over?

Sometimes a fresh start is the best way to proceed. This article shows you how.
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

Why is some of my data cut off?

Importing data can create fields automatically, but longer text could get truncated if the field isn't long enough.
Michael Fatica avatar
Written by Michael Fatica
Updated over a week ago

What if I don't have any locations, can MetaLocator provide some?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Google Maps API "Oops something went wrong"

This page can't load Google Maps correctly. For development purposes only.
Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How do I setup my account to display locations for specific brands?

This article describes an older version of our software
Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How can I search by a street address instead of a postal code?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

My longer location entries run into the next result

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

What if the location provided by MetaLocator is not correct?

Geocoding may fail if address data is not provided consistently
Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

MetaLocator caching explained

Not seeing your latest changes on your Website? Read on...
Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How secure is MetaLocator.com?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Data Sharing FAQ

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Data Sharing Agreement

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

What are interfaces (a.k.a locators)?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Why is a particular location not appearing?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

When importing data from a CSV file, special or International characters (e.g. è, é, ê...) are not visible or incorrect

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Deleting data from a specific import

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How do I cancel my account?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

How is the TLD used?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago

Can I charge for listings in my MetaLocator database?

Bryan Nye avatar
Written by Bryan Nye
Updated over a week ago